Would you like your own IT department ready to call on whenever you need?
That’s what you get with MTS Business support...
With a MTS Business support contract, we take the responsibility for the smooth running of your PC’s and systems. For a low fixed monthly cost, we take the worry out of your day to day computer use.
What are the benefits of a MTS Business support contract?
A Fixed Price Contract... A low fixed monthly price, so you know what your IT budget will be without any hidden surprises.
Immediate access to IT professionals... Should you experience problems with your systems a highly trained technician will be available over the phone to talk you through a resolution whether it be a technical issue or simply carrying out a computer task.
Instant remote access... Should you require the technician to carry out the fix for you, with your permission using remote control technology we can securely access your computer whilst you sit back and watch what’s happening.
Call out visits... In the unlikely event that we cannot solve your issue remotely, we will arrange for one of our technicians to visit at your convenience.
Pro-active maintenance... At the commencement of the contract we will carry out a full health check of your systems and apply any upgrades or updates as appropriate. In addition we will visit on two occasions throughout the term of the contract at a time convenient to you, to carry out additional upgrades and updates. We prevent things going wrong in the first place.
Friendly Help and Advice... We are not just about keeping your computers and systems running and fault free, we have a wealth of knowledge of the use of computers and how to get the best out of your resources and we are more than happy to share this knowledge with our Business support customers.
So you can see with a MTS Business Support contract your technology worries have evaporated!
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